AnyDesk Cloud Connections
All connections are TCP and encrypted with:
TLS 1.2
RSA 2048bit
AES256
ECDH
AEAD
The following graphic shows you a remote session from an external support to user Y:
Last updated
All connections are TCP and encrypted with:
TLS 1.2
RSA 2048bit
AES256
ECDH
AEAD
The following graphic shows you a remote session from an external support to user Y:
Last updated
| Step | Explanation |
|---|---|
C1
Outbound connections to AnyDesk Cloud servers on ports 80, 443 or 6568
S0
Optional for sessions - if available direct connection between clients on port 7070
S1
A direct connection is tried to port 7070 towards public IP address of user Y known by AnyDesk Cloud (also hole punching is tried at the same time).
S2
If a direct connection (S1) cannot be established, a session over AnyDesk Cloud servers (S2) is established:
External support establishes new connection to the AnyDesk Cloud server where user Y is connected.
Data of session (S2) are then transferred:
External support over new connection to AnyDesk Cloud server
User Y over existing connection to AnyDesk Cloud server
